Welcome to FingertipSplint.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using https://fingertipsplint.com/, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Messages you send to us through forms, email, or customer support

Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referring website or source
• Cookies and similar tracking technologies

Payment Information

We do not store full payment card details on our servers unless explicitly stated. Payments may be processed through secure third-party payment providers.

2. How We Use Your Information

• To process and fulfill your orders
• To ship products and provide customer service
• To communicate with you about your orders, returns, or inquiries
• To improve our website, products, and user experience
• To detect fraud, abuse, or security issues
• To send promotional emails or marketing communications, where permitted by law
• To comply with legal obligations and enforce our policies

3. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, remember your preferences, understand visitor behavior, measure advertising performance, and enhance your shopping experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

4. How We Share Your Information

We may share your information with trusted third parties only when necessary, including:

• Payment processors
• Shipping and delivery partners
• Website hosting and ecommerce platform providers
• Analytics, marketing, and advertising partners
• Customer support or technical service providers
• Legal authorities when required by law

We do not sell your personal information for money. If applicable law treats certain advertising or analytics practices as “sharing,” users may have rights to opt out as described below.

5. International Customers

Because we sell products worldwide, your personal information may be processed, transferred, and stored in countries other than your own. By using our website and placing an order, you understand that your information may be transferred internationally where permitted by law.

6. Data Retention

We keep personal information only for as long as reasonably necessary for order fulfillment, customer support, legal compliance, recordkeeping, dispute resolution, fraud prevention, and enforcement of our agreements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal exceptions
• Object to or restrict certain processing in some circumstances
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about categories of data collected and disclosed, where required by law

To exercise any applicable privacy rights, please contact us at hello@fingertipsplint.com.

9. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy law, including rights to know, delete, correct, and limit certain uses of personal information, subject to applicable exceptions.

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, IP address, billing and shipping address
• Commercial information, such as products purchased and order history
• Internet or network activity, such as browsing interactions on our website
• Geolocation data inferred from IP address or shipping details

We collect this information to operate our store, fulfill orders, improve services, prevent fraud, and communicate with customers.

10. GDPR Notice for Customers in the EEA, UK, and Similar Regions

If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy laws, we process personal data only where we have an appropriate legal basis, such as:

• Performance of a contract, such as processing your order
• Your consent
• Compliance with legal obligations
• Our legitimate business interests, where permitted by law

You may also have rights to access, correct, erase, restrict, object, or request portability of your personal data, subject to applicable law.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

12. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date.